92-06 Jamaica Ave Woodhaven, NY 11421 Store: (718) 849-9873 Mail Order: (718) 847-2185 | Here are some answers to some frequently asked questions to help you when ordering from Smiley's. |
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92-06 Jamaica Ave Woodhaven, NY 11421 Store: (718) 849-9873 Mail Order: (718) 847-2185 | Here are some answers to some frequently asked questions to help you when ordering from Smiley's. |
1. Our FLAT RATE SHIPPING CHARGE is ALWAYS $12.95 per order. No matter how much you buy, the shipping charge remains $12.95 per order. We ship UPS ONLY and need a valid street address (NOT a P.O. Box) for delivery. 2. The MINIMUM ORDER REQUIREMENT is for $50.00 worth of merchandise. 3. We ship only within the continental U.S.A. We DO NOT ship to Alaska, Hawaii, or any foreign country. 4. Return Policy: We DO NOT accept returns - All Sales are FINAL. 5. The only yarns, and colors we offer for mail order are listed in the Internet Yarn Sale Section of our website. We DO NOT handle special requests for any other yarns or colors. 6. Store sale yarns are available only in our store during the sale dates. We DO NOT offer these items for mail order. 7. Manhattan sale yarns are available only at the hotel during the sale dates. We DO NOT offer these items for mail order. 8. If you do not wish to order online, you may mail in your order with your American Express, Master Card or Visa Number and expiration date to: 92-06 Jamaica Avenue Woodhaven, NY 11421 We DO NOT Accept personal checks or money orders. 9. Privacy Policy: We do not give out any information about our customers. 10. We will ship only 1 dye lot for any yarn ordered. We will not mix dye lots. |
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