has a well earned reputation for outstanding customer service. Enabling you to find the right product and placing your order are no exception. We provide our customers with a number of convenient ways to order. Please choose the method that best suits your needs. |
On-Line Order Request
Access our on-line product catalog and simply add the items to your order. When you're done browsing, you can review your items in your online order and submit it to our Customer Service center for immediate processing.
On-Line orders are subject to a $50.00 Minium.
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| General Services |
Local - (631) 293-5150
Out of State - 1 800 733-5013 |
| Shipping |
We use  and  to ship our merchandise.
WE DO NOT SHIP TO PO BOXES. or OUTSIDE THE CONTINENTAL U.S. |
| Mail Orders |
Please fill out ORDER FORM with payment and
Mail To:
148 Allen Blvd.
Farmingdale, N.Y. 11735 |
| Phone Orders |
Amusement & Redemption Customers
Sales Representative
Farmingdale, NY Greg Cosentino - 1-800-733-5013
Louisiana Cindy Fasone - 1-800-867-9874
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| Fax Orders |
Please fill out ORDER FORM and
Fax To:
1 (631) 293-5203 |
| Local Warehouse Shopping |
Visit our Warehouse Store with over 5000 items
to choose from.
Warehouse Hours: Mon. - Fri. 9:00am to 5:00pm |
| Methods of Payment |
Cash & Carry
Cash
Check
Credit Cards Accepted:
On-Line orders are subject to a $50.00 Minium.
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| Shipping Information - (for all ordering methods: Fax, Mail, Phone)
All orders are shipped FOB from our New York Warehouse. Freight charges are based on package weight and destination. Over sized and dimentional sized boxes are subject to additional charges. Shipping charges are billed at actual. |
| Returns
Requests for returns must be made to our Customer Service Department within 10 business days of receipt of your order. We will only accept merchandise in its origional packaging and condition.
Please Note: Freight charges for all authorized returns will be the responsibility of the customer. A restocking fee will also be assessed.
If a package is delivered in a visibly damaged condition, or if you've received less than the number of packages stated on the delivery log, inform the driver to make note of such damage or shortage on the delivery log, or you may lose the right to make claim with the delivery company. Claims for shortages in packing must be made within 10 days of receipt of merchandise. Claims for defective merchandise must be made within 10 days of receipt of merchandise.
Candy and Glow products are not returnable.
There are no refunds or exchanges on all Licensed Plush.
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